Frequently Asked Questions
Everything you need to know to fuel your fitness journey.
How long does shipping take for heavy gym equipment?
Standard shipping for small accessories takes 3-5 business days, while large equipment like power racks and treadmills typically arrives within 7-14 business days via freight delivery.
What is your return policy for fitness apparel?
We offer a 30-day return policy for all unworn apparel with original tags attached. Please note that for hygiene reasons, water bottles and sweatbands are final sale.
Do your products come with a warranty?
Yes, all Inspire Fitness strength equipment comes with a 2-year frame warranty and a 1-year warranty on moving parts and upholstery.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking link to monitor your package's journey to your doorstep.
Do you offer professional assembly services?
We partner with local technicians to provide white-glove assembly services for an additional fee. You can select this option at checkout for home gyms and cardio machines.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free financing options through Klarna and Affirm for eligible purchases.